What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Marcos AC & Heating, we know that choosing a company you can believe in to do AC repair in Houston is important. We understand how important it is to find a reliable company that does good work. We can help. Figuring out the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? An experienced company with long-term employees is often a good one.
  2. Is your company insured? Any professional that works in your home should possess liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can offer? A trustworthy company that provides AC repair should have a variety of references they’ll gladly provide you. Check these references and learn all the details about AC repairs the prospective company has done.
  5. Will you provide a written estimate? Make sure to get a written estimate so you can review all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t wanting to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your brand of equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t ok standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Marcos AC & Heating a call at 713-469-3357. We’re happy to help!